Returns & Exchanges
Due to the perishable nature of our plant-based products, we do not accept returns; however, if you are unsatisfied with your order or received damaged goods, please contact us within 30 days.
Contact Support
Reach out to our customer experience team at [email protected] with your order number and a brief explanation of the issue.
Provide Documentation
If your order arrived damaged or incorrect, please include clear photos of the packaging and product labels to help us expedite your request.
Review Process
Our team will review your claim within 2-3 business days to determine eligibility for a replacement or a refund to your original payment method.
Resolution
Once approved, we will process your refund or ship a replacement immediately. Please note that original shipping charges are non-refundable.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing